Support

We're here to help! Get in touch with our support team for assistance with Build.io.

Email Support

For general inquiries and support requests, email us at:
support@build.io

Documentation

Check out our documentation for guides, tutorials, and API references to help you get the most out of Build.io.

Status Page

Monitor the operational status of Build.io services and subscribe to updates about incidents and maintenance.

Enterprise Support

Enterprise customers have access to priority support with dedicated response times. Contact your account manager for details.

Community

Join our community to connect with other Build.io users, share knowledge, and get help from the community.

Response Times

We strive to respond to all support requests within 24 hours during business days. Enterprise customers receive priority support with faster response times.

Security Issues

For security-related concerns, please email security@build.io directly. Do not include sensitive information in regular support tickets.